PDPA training your staff will actually use.
A practical session on the PDPA, the role of the DPO, Do Not Call rules and handling a data breach, pitched at what your team needs to know. $500 per session.
Fundamentals of PDPA, for your team.
A working session pitched at what your staff actually need to know to handle personal data properly day to day.
- Introduction to the PDPA: what counts as personal data and the main obligations.
- The role of the DPO, and when staff should escalate to them.
- Data protection and Do Not Call provisions, including marketing calls and messages.
- Managing data breaches: spotting one, what to do first, and when PDPC must be told.
Anyone who handles customer or staff data.
| Team | Why it matters |
|---|---|
| Front desk and customer service | They collect personal data and get access or correction requests first |
| Sales and marketing | Consent and Do Not Call rules apply to calls, SMS and messages |
| HR and admin | Employee records are personal data too |
| Managers and your DPO | They decide what happens when something goes wrong |
We agree the format, timing and examples with you beforehand, so the session fits how your business actually works.
Training is a start. Reminders keep it going.
Our DPO as a Service clients get a short monthly PDPA update for their team, so what they learned doesn't fade. If you're not sure your policies match what staff are told, start with a PDPA Policy Review.
Questions about PDPA training.
The PDPA doesn't prescribe a specific course. But organisations must have policies and practices that meet their obligations, and staff need to know them for that to work. Training is the most direct way to show this.
An introduction to the PDPA, the role of the DPO, data protection and Do Not Call provisions, and managing data breaches.
Anyone who collects, uses or handles personal data: front desk, customer service, sales, marketing, HR and managers. Your DPO should attend too.
$500 per session. We agree the format and timing with you beforehand.
Yes. Staff learn how to spot a breach, what to do first, and when it must be reported to PDPC, which is no later than 3 calendar days after assessing it as notifiable.
General guidance only, not a substitute for legal advice. Full detail at pdpc.gov.sg.
More from Core Vault.
Train your team on the PDPA.
Tell us about your team and we'll plan a session that fits.